RewardSplash Privacy Policy

1. We respect your privacy
1. RewardSplash respects your right to privacy and is committed to safeguarding the privacy of our customers, website visitors and software application users. We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
2. “Personal information” is information we hold which is identifiable as being about you.
2. Collection of personal information
1. RewardSplash will, from time to time, receive and store personal information you enter onto our mobile application, provide to us directly or give to us in other forms.
2. You may provide basic information such as your name, phone number and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
3. Additionally, we may also collect any other information you provide while interacting with us.
3. Location and Geographic information
1. We may use GPS technology (or other similar technology) to determine your current location to provide services such as showing you our partner businesses near your location, display a location map or provide you with directions to one of our partner businesses.
2. We will not share your current location with other users or partners.
3. You may choose to stop sharing your location within the Application using the location permission option under your Account Profile.
4. How we collect your personal information
1. RewardSplash collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, software application and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
5. Use of your personal information
1. RewardSplash may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
2. RewardSplash may contact you by a variety of measures including, but not limited to telephone, email or SMS.
3. We do not under any circumstances sell your information.
6. Disclosure of your personal information
1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
2. When you use our application we may make public and disclose to other users and your first name and information collected from your usage of the platform to enhance the experience of our users.
3. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
4. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of RewardSplash, its application, website and customers or third parties.
5. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
6. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
7. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
7. Security of your personal information
1. RewardSplash is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
8. Access to your personal information
1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988(Cth). An administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at support@rewardsplash.com.
2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
9. Data removal and retention
1. You may request for your personal information to be removed permanently.
2. To remove your personal information stored by us, you must delete your account via the Application using the “Delete Account” option under your Account Profile. Upon confirming the deletion of your account, all your personal information will be deleted by us or undergo a de-identification process within 30 days. Once this action is completed, it is permanent and irreversible.
10. Complaints about privacy
1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to support@rewardsplash.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
11. Opt out right
1. You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at support@rewardsplash.com.
12. Changes to Privacy Policy
1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.